We put customer success at the heart of apprenticeships, and with 140 years of working in education and with industry partners, we're a trusted leader in end-point assessment (EPA) services.
From hairdressing to healthcare to hospitality, we deliver EPA across a broad range of apprenticeship standards with unrivalled support and assessment preparation for you and your apprentices.
You can login to EPA Pro if you are an Approved EPA customer using the link below.
EPA Pro is our new EPA service delivery platform bringing the end-to-end EPA journey, from registration to results, all into one place.
From getting started and set up with EPA Pro, to navigating gateway and progressing with assessment, we have produced a series of recorded presentations to support your understanding of each stage.
You can view the recordings and slides here;
For all end-point assessments we have meaningful feedback for all grade outcomes
Our approach is to ensure that we are providing you with valid, reliable and consistent information that you and your apprentices need to enable continuous improvement for the next step in their learning journey.
Our IEPA’s will supply structured feedback that covers the KSB’s for each standard to show where and why learning aims have or have not been achieved.
Thank you for your engagement and feedback on our EPA service. If you need support, please contact your Account Manager or EPA Partnership Managers who can help you.
The City & Guilds and ILM team are on hand to provide customer support, technical support, and to meet any other needs.
You can access front-line support by:
If you would like to deliver new standards with us or switch from another EPAO please fill in the form below a member of our team will be in touch.